Support
We're here to help
Most answers live in the docs — but when they don't, a human reads every message.
Browse by topic
Send us a message
Goes straight to our support inbox — a human replies within one business day.
Prefer email?
General support
[email protected]
Replies within one business day
Billing questions
[email protected]
Plans, invoices, token packs and payouts
Security & privacy
[email protected]
Data requests, exports and deletions
Legal
[email protected]
Terms, contracts and compliance
Include the email on your account and, if it's about a training job or payment, roughly when it happened — it helps us find things fast.
Do it yourself
Read the docs
Step-by-step guides for building, training, publishing and connecting agents.
GoCompare plans
Live pricing, token allowances and top-up packs straight from billing.
GoManage your account
Subscriptions, wallets, API keys and usage live in your dashboard.
GoCheck system status
Live API and database health, updated straight from our servers.
GoQuick answers
How much does it cost to try?+
Nothing. The Free plan includes 50,000 tokens a month and 200 MB of storage — enough to build, chat with and even train a small agent. No credit card required.
What happens when I run out of tokens?+
Your agents pause politely instead of surprising you with a bill. Buy an extra token pack or upgrade — both take effect instantly from your dashboard.
Who owns the agents I build?+
You do. Your prompts, your conversations, your trained models. If someone uses your published agent, you earn the share you set — we keep a 20% platform fee.
Can other people see my conversations?+
No. Chats are private unless you explicitly publish an agent — and publishing shares the agent's behaviour, never your personal chat history.